Top IT skills wanted for 2013
Programming and Application Development – 61% plan to hire for this skill in the next 12 months, up from 44% in the 2010 survey. This covers the gamut from website development to upgrading internal systems and meeting the needs of mobile users.
Project Management (but with a twist) – The twist is that they’re not going to just be looking for people who can oversee and monitor projects. They also want people who can identify users’ needs and translate them for the IT staffers – the increasingly popular business analysts.
Help Desk/Technical Support – Mobile operating systems have added a new dimension to help desk and tech support.
Networking – This demand is being fueled partially by virtualization and cloud computing projects. The survey also revealed that execs will be looking for people with VMware and Citrix experience.
Business Intelligence – Computerworld interprets this uptick to a focus shift in many companies, from cost savings to investing in technology. That will be nice if it pans out that way.
Data Center – Virtualization and the Cloud could also be behind the increased need for IT professionals with backgrounds in data center operations and systems integration.
Security – Although down from 32 percent in the 2010 survey, security stays a top concern of IT executives.
Telecommunications – The survey indicates a demand for people with IP telephony skills, and for those familiar with Cisco IPCC call center systems.
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Telx IT support program is a great way for our clients to try to manage and help take control of their IT expenses. How does it work? You choose the program that is right for your needs, ( Classic, Premium or Gold Membership) and lets you lock in Telx’s great service at low, low rates.
24/7 Live Support Chat with one of our technicians any time | Remote or Onsite support.
Telx count with the help of live chat systems, our business can give customers the option of getting the level of customer service that they deserve: through live chat.
Customers want to be able to communicate directly with a human being.
Our service professionals are available round the clock at the click of a mouse to provide instant answers and resolve customer queries in real time and hence adds another important quality dimension on your website ensuring that not even a single visitor is returned unattended at any hour.
Immediate assistance: Unlike with telephone conversations, with instant online support one agent can handle Multiple chats and thus assist several online visitors simultaneously, which reduces customer hold times.