Telx’s full-service IT outsourcing expands our clients’ IT capabilities as needed with exceptional service. We oﬀer proactive, ﬁxed-price support programs that keep your IT spending under control and deliver proactive network monitoring and support. Servers scheduled maintenance is a vital part of a business life cycle. Yes, we oﬀer that too! The environmental and social challenges we face in the world today require creativity and collaboration to overcome. Information technology (IT) plays a key role in addressing many of the challenges we confront. At Telx, we enable people to tackle these issues with the innovative use of IT. At Telx, we maximize the value of your IT investments by building a resilient information infrastructure that requires skilled technical professionals to transform products into IT solutions; that address your business challenges. One of the many things Telx implements as a vital stage for building a relationship with its clients was the IT Service membership packages. These packages are delivered to the customer by 3 layers and depending on the necessity of each client’s industry, the client can choose the right level that ﬁts their business. Building the trust relationship throughout the membership packages between Telx and every client, was one the greatest innovation to the start of Telx.
Whether you need immediate help or are seeking an aﬀordable and dependable IT Company in Miami, Telx is here for you. With the best technical staﬀ, certiﬁed technical support consultants and engineers, we have the resources and technical expertise to overcome any IT challenge that you may have – quickly and eﬃciently. We have a reputation for taking a proactive approach to IT services, which means we address potential issues before they become problems. We address potential issues before they become problems.
On-site Services puts a team of experts in your oﬃce when you need them in a guarantee of 3 hours, from the moment you place the service call. That is why Telx is the top IT Service Company in Miami.
24×7 Help Desk Services with High-quality remote support— every hour of every day when you need us, we are a phone call away.
Cloud Services with A full suite of online IT services in Miami, we are secure and always available for you 24/7 365; with top layer of backup system for emergency situations
We pride ourselves in our quick response time – less than one minute for support calls
We provide daily server monitoring to over 400 servers, both onsite and at the data center
Our sophisticated CRM tracks all of our users’ needs and our priority scheduling ensures that our clients technical issues are addressed quickly.
current hold time for a technician
average on site same day service
Telx has been great! It has been a very difficult road through all the issues we have had from the past with our Network but they have been there for us no matter how frustrated and angry we have been. I really appreciate these guys, the world of technology is very challenging to deal with and through it all they have taken great care of us!!!!!!!!!! I want to thank all of you guys at Telex! From All of Us at Hagen & Hagen P.A. and Credit Repair Law Firm!
Telx began serving my company in 2012. I have never been more impressed with the professionalism and work ethic of a company until We started using Telex. Our diagnostic center moved to a new facility in early 2013 and it took Telex a mere 3-4 hours to get us up and running as we were before. It's not often that a company goes the extra mile for their customers, but Telx will go that and beyond. The fact that they pride themselves on customer service is evident in their work and I'm proud to recommend them to anyone.
As the office manager at Partners, this office had used numerous IT companies who were nothing but nightmare with continuous unresolved computers issues. In 2007, Telx was referred to us by The Florida Law Center, P.A. and since then Partners In Health can loudly states with great confidence that Telx is our solution. The technicians are the best knowledgeable staff in this field. I am so impressed with the work ethics, accuracy and efficiency of this group. Without any reservation, I will strongly recommend Telx to any companies as I have been doing in the past to any of colleagues.
We have been working with Telx support stuff for over 7 years now. They started supporting our business when out network and computers were a complete disaster. They sent the tech team in less than an hour and they were able to get our network up in 2 hours. They are very professional and know what they are doing. Best IT service in Miami for sure. Try it out you won’t be disappointed.
An Architecture firm in the 21st century requires tremendous support from our computer systems. Telx provides that support in a timely, professional and cost effective way, with services beyond anything we could receive from any other single source provider; telephony, network admin, malware protection, back up, web services and even on site support, as required. They offer a great solution to any level of professional IT services that you may need, in a cost effective way. Having worked as a liaison between outsourced IT and local users in an office for different A/E firms over the years I can say with confidence that
We work with Telx now for 3+ years and must say that the piece of mind we have worth every penny! All sites are well maintained and using Telx IT service give us the perfect solution to maintain smooth business operation. Top notch Service, Top notch technical support! Thanks you and looking forward for many more years of service!
The IT consultants of Telx Computers are very good and friendly. They have full interest to help their customers at any cost. I had a problem with wireless network in some of my server in my business company. They solved the issue very carefully and gave me some valuable suggestions regarding protecting computers.
Since I have my position of general services in my company Telx has been my IT provider,is like having them in the office they are always available and ready to provide excellent services.besides always go a little further and helping me in this experience where my skills have increased thanks to the always kind and generous assistance. I love you guys ..... Avi ,Octavio, Carlos, Jason, Al, Luciano and Mike he is no longer with Telx but i still very gratefull to him.
After 12 months working with Telx I have noticed a marked improvement in the reliability of our IT services and have found dealing with the Telx to be professional at all times.
Once I had a technical problem in two of my computers in my business company. Instantly, I called Telx Computers for their help. After my call, two IT consultants came very fast to my company place and checked the problem. They solved the problem in a moment and suggested some advices to me as well. Many many thanks to them.
I have worked with Avi before or at the time he started Telx, when he was a one man operation. I remember we wanted to connect our computers so we could all work off one server. It was a new concept at the time, and most "computer" people ( before "I.T." was a popular name) did not know how to do it and, if they did, it cost a small fortune. My office called a lot of computer people and finally got Avi. He came and gave us a price that was unbelievably reasonable compared to everyone else. My office felt he must not know what he is doing to give such a reasonable price. I felt differently.
I am the in between person between people in the office and telx. I am not an IT person and i consider myself technologically challenged sometimes. Wehave been working with Telex for at least 2 years and i find them patient and very knowledgable. They always explain what they are doing and why. They suggest ways to make our system work better. I am pleased with their service. I would definitely refer their services to others
We as a company have been working with telex for a long time already, they help our business been our IT department, manage the phones and now they develop our new website and manage the SEO for us. their service is prompt and excelent we have wonderfull comunication with all the technicians and personel at Telx. I definetly recomend Telx as a solution for your business and as a company to work with.
Excellent IT service! The technicians are very skillful at solving any type of computer problems. I have been there for several times and each time I found reliable service. Their hard work is highly appreciated.
We have been working with Telx for few years now and I have to say they are awesome. They are able to fix the problem as quickly as possible and if they cant fix it right away they come and pick up to get the job done right away. I can truly say we are 100% satisfied with the service. Thanks so much Telx ...
Telx does an awesome job over the phone. The Technicians are all very cordial and professional. I love the fact i can call with an issue, have them remotely connect, and watch them take care of the whole problem. I can also walk away and it feels like the comp is fixing itself. 🙂 Thank you Telx team !
I am very grateful to Telx computers for their great service. Once I lost my all data and did not know whom to inform for the solution. From one of my business partners I came to know about Telx computer service and informed them without any delay. I found their service very fast and most convenient in Miami. I highly recommend the IT services of Telx Computers.
GREAT SERVICE. CAN ALWAYS GET SITUATIONS TAKEN CARE OF RIGHT AWAY. TECHS ALLWAYS RETURN OUR CALLS AND TAKE CALLS IMMEDIATELY.
I Have a remote office and I would still be sitting on the floor with instruction manuals ( very possibly crying ) if it weren't for TELX! All of the guys there have been so helpful and patient with my complete lack of understanding of anything technicalogical and have even been great at educating me in a non-condescending way so that I don't have to call them every 5 minutes in a panic! I can't thank these guys enough!
Telx Computers has excellent customer service. Their constructive feedback, guidance and advice is extremely helpful. Telx's way of doing business and accommodating needs and practices of their clients separates them from the rest of the other IT consultants in the market.