About Us: IT Support Companies | Top Managed Service Providers

About Us

Leadership & Excellence
Is our everyday commitment

Top Managed Service Providers

Avi Vaknin, CEO of Telx

Top managed service providers

IT Support Companies

The best IT Support Companies are defined by the businesses that choose to work with them as well as the people they employ. As one of the top managed service providers, we offer industry-leading services and we only use enterprise-class technology. We provide our clients with an “Always On” technology solution for mission-critical applications.


Technology by itself is incapable of providing the experience we want to deliver to our clients. Which is why we have competent, innovative and proactive employees that have given us one of the best reputations in our industry.

I recognize the importance of people, which is why I hire and develop only the most talented individuals in the technology marketplace.


As the CEO of Telx, it is my job to ensure that we provide our clients with an excellent experience of our solutions by offering consistent services and proactive support. We succeed when you view us as a trusted business partner, and not just another vendor or supplier.

In order to provide you with an exceptional IT Professional Services experience, we have made significant investments in the following areas:

From 24/7 entourage IT support to our customer implementation process and customer portal, we ensure that the moment you choose Telx as your business partner you will have an unparalleled experience.


Customers choose to work with Telx because of the following principle; “We provide every customer with an experience that will make them lifelong customers.”


I hope that you will give us at Telx the privilege of working with you on your next IT infrastructure project. I can assure you that we will provide only the highest level of satisfaction for your company and your end users.

Business continuity and disaster recovery (“BCDR”) are terms that the IT industry is familiar with. However, actually having the budget to scale and execute a BCDR solution is a different story. Utilizing many technologies and 24/7 network monitoring, Telx has made it possible for companies of all sizes to avoid downtime while reducing the costs of traditional “BCDR” and complying with the regulatory demands of every industry.

CEO Philosophy

Exceptional service and support is not a onetime passion for Telx, it’s an everyday belief that makes a huge difference to our clients – and, it is the lifeblood of our success. This is why we serve as a key member of your organization’s technology delivery process. Our goal is to move your organization forward, by using the most advanced technological market solutions in the industry. In essence, we are your company’s destination for all of your IT needs. Our full-package solutions are unbeatable in the technology market.

About Telx

Telx was established in 2002 and has become the 5th largest IT Company in Miami, as rated by PC Magazine. Telx has support facilities located centrally in several locations, including both Miami and New York.


Telx provides the best IT Professional Services to a diverse market with a network of multi-station needs. Our solutions fill a void in the marketplace by providing the highest levels of technical service, security, responsiveness, and the fastest recovery time. Telx succeeds in delivering cost-effective, efficient, yet advanced technology-based service with business continuity and disaster recovery solutions.

Company Philosophy

Our company philosophy of total customer satisfaction and making a difference has provided us a model for exceptional IT support service, delivery and support. This model of excellence makes Telx, the destination of choice for all technological needs, at a very competitive price. Our goal is to enable our clients to do what they do best – earn profits from their core business, while we ensure that they comply with the technology market environment requirements in the most cost effective manner. Our company is committed to excellence, and that is found in all of our many different services. Our clients are our greatest asset, and we are dedicated to serving their needs.

  • History

    Telx has been a trusted name in the technology solutions industry since 2002. Our staff members continually strive to provide clients with a level of service that is unparalleled in the technology world.

  • Facilities

    Telx owns and operates its own Tech Support Center. Our servers are monitored 24/7 by an advanced alert system. We are instantly notified of problems and respond immediately before they get to you – to ensure that you maintain the highest possible uptime.

  • Support Staff

    Telx employs a support staff of dedicated professionals. Each employee receives extensive technical and customer service training to ensure that you always receive friendly and accurate responses. All representatives have a comprehensive technical background and many are MCP, MCSE, and A+ Certified.

Our Team

One Company, Unlimited Solutions

Our commitment to customer satisfaction has laid the groundwork for exceptional service, delivery, and support. This model of excellence makes Telx one of the most respected IT Support Companies in Miami. Our goal is to enable our clients to do what they do best: earn profits from their core business. We ensure that they have the state-of-the-art IT Service they need to succeed at a very competitive price. Our clients are our greatest asset, and we are dedicated to serving their needs.

Professional IT Services

Telx Computers

Our outsourced IT Services helps expand our clients’ IT capabilities and enhance their operations. We deliver proactive network monitoring, support, and server-scheduled maintenance with fixed-price support programs that keep your IT spending under control. Top Managed Service Providers

Telx Web

Telx Web houses a team of web design, web development, and online marketing specialists with over 20 years of combined experience. Therefore, we are able to offer you the best in web solutions and online marketing services. We understand the importance of helping you achieve your goals, which is why we work together with you to make you more agile, competitive, and profitable. We are your own web department at work.

Telx Web
3EX Hosting

3EX Hosting

Telx 3EX Hosting delivers enterprise-level hosting services to businesses of all sizes and industries worldwide. Founded in 2002, we now serve thousands of business customers. 3EX Hosting integrates the industry’s best technologies and creates solutions for the specific needs of each customer. Our core products include Dedicated Server Hosting, Managed Hosting, Cloud Hosting, and Email & Apps

Telx Telecom

Telx Telecom provides voice, video, mobile and unified business communications solutions. Our business integrates advanced phone services, web conferencing, powerful online productivity tools, flexible service plans, and an easy setup. Telx Telecom is your source for advanced VoIP communications at outrageously affordable prices that can fit any budget.

Telx Telecom