Telx United States
Call us toll free: 1.800.MY TELX 4 (698.3594)
Local: (305)935.3876
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The Telx Computers Servers Monitoring System

Telx Computers is proud to introduce to you our state of the art monitoring system and command center. Telx has been at the forefront of systems monitoring software for years and the result is now available to all our Gold Membership Plan subscribers. Anyone can say they monitor your network for you, but the Telx Computers monitoring system is an entirely different experience. First and foremost, our service goal is zero calls from our customers. The reasoning is that if you have to call for service, then we didn’t do our job in detecting and fixing the problem BEFORE it got to you.
This may seem like a catch-phrase, but with Telx Computers, it is our mission. We understand that early detection and repair is paramount to the health of your network and servers. Small problems can, and often do become big problems simply because they were not tended to in time. Telx Computers Preventative Care Program, which is included with every Gold Membership Plan subscription, takes care of this and every other incident.
Telx Computers’ Preventative Care Program takes care of practically all potential network disturbances, but believe it or not, it is seamless and will not cause any downtime or disruptions in your day to day operations and running of your company. You will receive a notice from time to time asking you to reboot your computer so that the fixes we made behind the scenes can take effect. You won’t even know we were there fixing your problems in the first place! Telx Computers works behind the scenes to make sure your server works at optimum speeds and efficiency.
The Telx Computers difference is service and dependability. While you are sleeping, while you are working, every minute of every day we are monitoring and getting alerts and changing when needed all the areas below to ensure your system is always up and running smoothly:
> Event logs
> CPU usage
> Memory usage
> NIC usage
> Free disk space
> Running services
> Log files
> Server & room temperature
> SNMP object values
> Running process(es)
> Directory quotas
> Changed files and directories
> Performance counter values
> POP, IMAP and SMTP mail servers
> Web page content and load times
> Ping response times
> TCP port response
> Citrix Monitoring
> Additional resources via user scripts
This is part of the list of issues we track on your system when you are a GOLD member of Telx Computers’ membership family. Our trained technicians are located in front of a 50” screen that tracks, monitors and relays information about your network and servers constantly, so you can be sure we are always on guard to make sure your network is protected as part of our computer repairs maintenance. This command center at our offices allows us to view, in real time, the status of your servers, and we often know about a problem before you do. Our support team gets SMS messages on all critical alerts that may occur on your system. In addition, Telx Computers’ has the ability to quarantine, cut and fix any problem on your network remotely, so we are on call 24/7. Every minute of every day, we are constantly receiving information about your network and servers. Always fixing, always adjusting, ALWAYS LOOKING OUT FOR YOU!!!
Telx Computers understands that computer malfunctions equal downtime for your business and that means lost revenues! Computer repair services Have never been easier with Telx. Start keeping more of your money by signing up for Telx Computers’ Gold Membership Plan today!