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Welcome To Telx Online Customers Satisfaction Survey

We are always looking to improve Telx. Please take a moment to fill out the survey below and click submit to send it in.

Please understand that Telx will be using these surveys to get an overall Customer Satisfaction quotient.
Your Information:  
Full Name * Email *  
Company Phone *  
Address City  
Zip Code State  
 
         
Our Service:
 
1.How often do you use Telx services? Never 2 3 4 Always
2. How would you rate our respond time? Poor 2 3 4 Excellent
3. How would you rate our professionalism? Poor 2 3 4 Excellent
4. How would you rate our knowledge? Poor 2 3 4 Excellent
5. How often are we able to fix the problem right away? Never 2 3 4 Always
6. How easy is our website to use/navigate? Very Difficult 2 3 4 Extremely Easy
7. How would you rate your overall satisfaction with Telx’s support? Poor 2 3 4 4 Excellent
         
         
Our Technicians:
 
8. Do you know the name of your Technician?   
9. How would you rate your Technician’s overall knowledge?  Poor 2 3 4 Excellent
10.How would you rate your Technician’s demeanor?  Poor 2 3 4 Very Professional
11.How would you rate your Technician’s ability to communicate with you easily?  Very Difficult 2 3 4 Extremely Easy
12.How would you rate your Terchnician’s ability to explain all available solutions to you?  Very Difficult 2 3 4 Extremely Easy
13.Do you feel you have his undivided attention while at your site? Yes No        
14.How would you rate your overall satisfaction level with your Technician? Poor 2 3 4 4 Excellent
         
General:
 
15. I allow Telx to use my survey as part of its website (no personal information will be used): Yes No  
16. I would recommend Telx to your friends Yes No  
Tell us your feelings about Telx in your own words:  
 
(Telx reserves the right to use any or all of the comments made herein as testimonials on its website and advertising materials)


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